Kenzi

Stop switching tabs

to answer your customers

Stop switching tabs

to answer your customers

Email, Instagram, Messenger, and live chat in one inbox — with your customers' order history right in the conversation.

Email, Instagram, Messenger, live chat and e-commerce context in one inbox.

Built by Razoyo . 20+ years leadership in e-commerce development

See how it works

FULL CONTEXT

Their orders are already on screen

When a customer messages you, their order history, products, and past conversations show up right next to the chat. No switching to Shopify to look up an order. No asking "what's your order number?" Just answer.

UNIFIED INBOX

Every message. One place.

Instagram DMs, emails, Messenger, live chat. Stop switching between apps and start answering customers from a single inbox your whole team shares.

TEAM MANAGEMENT

See who's handling what

Know which agents are online, who's handling what, and where conversations need attention. No more stepping on each other's toes or letting messages slip through the cracks.

All paid features. Free for 90 days.

No credit card required.

Set up in 5 minutes

Connect your first channel and start replying today.

Free tier after trial

If you're not ready to upgrade, keep using Kenzi free.

Feature requests

Tell us what you need, we build it.

BUILT FOR E-COMMERCE

By a team that's been in your shoes

Kenzi is built by Razoyo, an e-commerce development agency with 10+ years of experience building and supporting online stores. We got tired of watching small teams drown in disconnected tools. So we built something better.